Terms and Conditions

General Terms and Conditions

Check-in must be done up to 15 minutes before the activity, at the service desk of Tridente Boat Trips in the Boarding Area at Armação de Pêra Fishermen’s Beach.

VAT included at the current legal rate.

Tridente Boat Trips reserves the right to change the PVPs.

Tridente Boat Trips is not responsible for the loss of personal property during the activities.

Check-in/boarding will be denied to customers who come under the influence of alcohol or narcotics.

With the purchase of the ticket, Tridente Boat Trips is authorized to capture and disseminate the photographs obtained within the scope of the event to which the ticket refers.

If you do not authorize the collection and use of photographs and videos with your image, you must, for this purpose, make this express declaration at the check-in counter.

All of our equipments meet European safety standards.

Our company has all mandatory insurances, is licensed by Turismo de Portugal (RNAAT nº 805/2019).

The personal data collected by Tridente Boat Trips during the booking process is intended solely and exclusively for its processing and for the customer’s check-in. The customer’s data will not be used for any other purpose unless the customer authorizes the use of the data for the purposes of Email Marketing.

 

Cancellation Policies

Customers will receive a full refund or credit with 24 hours’ notice of cancellation.

Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances.

Contact us by phone to cancel or inquire about a cancellation.

No-shows will be charged the full price.

 

 

Privacy Policy and General Terms & Conditions of Use

Tridente Boat Trips site is owned by Degraus Salgados Tridente Unipessoal Lda, located at Urbanização Quinta da Torre Lote 20 R/C Esq C Armação de Pêra, and is the entity responsible for processing personal data that is provided directly by the user or collected during the user access and navigation on this site.

This Privacy Policy aims to clarify users regarding the data collected and the reason for this practice, as well as measures that users can adopt in order to rectify or eliminate information on the collected data.

 

USE OF PERSONAL DATA

Tridente Boat Trips website collects data from users who browse the site or send messages through the contact form on the site.

Tridente Boat Trips website also collects information through the use of Cookies.

Tridente Boat Trips website guarantees that your personal data will not be reused for purposes other than those for which they were collected.

Personal data collected will be kept only for the period necessary to fulfil the purpose for which it is intended, after which they will be definitively deleted.

By accepting the Terms & Conditions and Privacy Policy, you consent to the collection of these data.

 

PERSONAL DATA COLLECTED

Tridente Boat Trips site collects technical information from the user’s device whenever they visit the site. The information is obtained through the Internet browser and refers to the IP address, operating system and search engine used, screen resolution and referral sites.

User personal data may also be collected through the contact form of the website.

Tridente Boat Trips does not sell, rent or share your personal data with third parties.

The services of the site are not directed at minors, and personal data of minors are not intentionally treated.

 

COOKIES

Tridente Boat Trips automatically collects information from the computer of those who visit the site through the use of Cookies.

  • Cookies are small pieces of information that can help identify your browser and which can store information, for example, User settings and preferences.

Tridente Boat Trips e may store cookies on your device to personalize and facilitate browsing as well as for statistical purposes, not providing those same Cookies, references or personal data of the User.

Tridente Boat Trips website uses three types of cookies:

  • Simple Cookies: These cookies are required for the site to function efficiently, log the user’s path during your visit without identifying it, and are automatically deleted when you leave the site.
  • Persistent Cookies: These Cookies are not essential to the functioning of the site but allow users to be identified whenever they access pages, optimizing their browsing experience. Persistent cookies remain on the computer until they are deleted by the user.
  • Analytic Cookies: These cookies are used to analyze how users use the site and monitor its performance. These cookies are used only for the purposes of statistical creation and analysis, without ever collecting personal information.

The browser on your device allows you to restrict the use of Simple Cookies, Persistent Cookies, or any other type of Cookie. If you choose not to allow simple Cookies, you may not be able to use our site or certain features.

In addition to cookies, we can also use pixel tags that allow us to follow the steps of the users of our site. These bookmarks do not collect personal information and are used to collect data for statistical purposes.

 

USE OF THE DATA COLLECTED:

  • Optimize the user’s visit;
  • Respond to requests from users, namely messages sent through the contact form or newsletters subscription;
  • Statistical purposes of navigation data;
  • Improve the browsing experience of the user through information collected through Cookies and other technologies such as pixel tags.

 

USER RIGHTS

The user has the right to access, update, rectify, eliminate, limit and oppose the treatment of their data, as well as the right to request their portability, through a written request sent to the email: info@tridenteboattrips.com

You also have the right to file a complaint regarding the processing of your data with the CNPD – National Commission for Data Protection.

 

DATA PRESERVATION PERIOD

Your personal data will be kept only for the time necessary for the purposes for which they are intended, as set forth in this Privacy Policy.

All data provided to us or collected by us pursuant to this Privacy Policy will be deleted after one year of collection.

 

PERSONAL DATA COMMUNICATED TO THIRD PARTIES

Tridente Boat Trips may use other entities for the provision of certain services, in terms of maintenance, technical support, marketing, which may have access to some of the personal data required to provide the service contracted.

Tridente Boat Trips may also transmit data to third parties in the context of investigations, inquiries and judicial and / or administrative proceedings or of a similar nature, provided that it is duly ordered by judicial order accordingly.

 

CHANGES TO PRIVACY POLICY

Tridente Boat Trips reserves the right to change its Privacy Policy at any time, so we advise you to read it regularly.

 

CONTACT DETAILS

If you have questions or concerns about this Privacy Policy or the privacy practices of Tridente Boat Trips, please contact us, by the following email: info@tridenteboattrips.com

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